Pathways to Independence

We offer semi-independent and standalone accommodation and support for young people and care leavers, offering flexible support packages from our experienced staff team, and well-trained support workers. Our service model is built around the holistic needs of the young person, and meeting the outcomes of their responsible local authority, while providing quality and value for money.

We provide good quality accommodation for the young people placed with us. We truly, believe that having good quality homes, combined with flexible support, gives them the best possible opportunity to achieve full independence.

Our management experience and infrastructure allow us to manage challenging of circumstances, while maintaining a strong focus on child safeguarding and a well-embedded understanding of the New Semi-Independent Living Regulation 2023. We pride ourselves in working in partnership with all internal and external agencies and having tailored support to meet the individual needs of the young people we support.

At MGC we support young people who might experience

Our supported accommodation for young people

Our Service Delivery Model

Entitlements for young people

All our Young people will receive a placement agreement, which highlights they can expect from MGC. We also have an agreement that is bespoke to individuals, this highlights important information such as legislation and care acts. In addition, this has placement expectations and how they are required to abide to these conditions to remain safe.

We work closely with the placing local authority and advocacy services to ensure all young people receive their full entitlements whilst placed with MGC.

All young people receive a welcome pack, which is bespoke to the individual area. This has specific details for the local area. These include things such as meeting needs around culture, religion, dietary requirements. 

The young person’s voice is captured throughout their time with MGC. This starts from the moment a placement is being considered, such as soft furnishings and the colour of their bedroom.  We also ensure that all our documentation where possible/suitable has the young person’s voice and views.  Our aim is to allow young people to make informed decisions around their care planning and ensuring they fully understand what support they will be receiving.

We want young people to tell us if they think we are doing something wrong or are acting unfairly in some way. Complaints will always be treated seriously, and we will try to put things right as quickly as possible. 

Our Staff Team

We are aware that quality support can only be delivered if we have the right staff team providing support for the young people, and our staff, in turn, are supported and enabled to achieve their best. We have a diverse staff team, with a balance mix of experience, skills, knowledge and individual qualities.

At MGC, we recruit staff in line with the safer recruitment regulatory requirements, our recruitment process ensures all staff go through our thorough selection and vetting process, (including enhanced DBS and on the update system, to safeguard vulnerable young people and meets the standard requirements.

Our staff benefits from our comprehensive training programme, our training programmes are outcome focussed and ensures that the young people’s journey and experience is at the centre of our learning & development programme.

Compliments and Complaints

Our staff and young people are aware of our complaints and compliments procedure. The complaint and compliments process provides with important understanding of young people’s, families, agencies local authorities experiences. We ensure the team uses all complaints as a learning experience, whether a complaint is within specific areas of the service, responding to individual complaints or through service inspections, this helps our understanding of the service delivery and assists us to monitor service improvement.

We always appreciate receiving positive feedback, as above it gives us better understanding of things we are getting right and areas we can further develop.

All young people are aware of our Complaints Procedure by the staff team and given a copy of our complaints policy when they move into one of our services.